Virtual Staffing & Outsourcing
Dedicated remote staff — recruited, trained, and supervised by us — who plug directly into your practice management software and operate as part of your team.
What virtual staffing & outsourcing includes
Virtual dental staffing moves suitable administrative tasks to trained remote team members. It does not replace clinical chairside duties. 10X Remote Assist provides the managed team model; workflow scope, software access, privacy safeguards, and supervision must be defined before deployment.
Our consulting and implementation process
- 01
Separate remote and on-site work
Keep clinical procedures and physical patient care with appropriately licensed, on-site staff. Identify scheduling, verification, records, or follow-up tasks suitable for remote support.
- 02
Document the workflow
Write the steps, software access, quality checks, escalation points, and internal owner before onboarding.
- 03
Introduce managed support
Use the 10X Remote Assist model for recruiting, training, integration, and ongoing management. Confirm costs and service commitments in the contract.
- 04
Expand only with evidence
Review accuracy and workload before adding further responsibilities. Resolve workflow issues instead of simply assigning more tasks.
What we measure
- Output
- Completed tasks and unresolved queues.
- Accuracy
- Rework and quality-review findings.
- Management
- Escalations, communication cadence, and workflow ownership.
Targets, fees, scope, staffing arrangements, and timelines are established for each engagement. Results are not guaranteed.
We support dental practices and groups across all 50 states and Washington, D.C., including Florida. Your location, time zone, team capacity, and applicable requirements inform the engagement plan.
The full scope.
Every engagement is scoped to your situation. These are the levers we pull most often inside this division.
Virtual Staffing & Outsourcing: the common questions.
Scope, timelines, and cost — answered before you book the call.
What can a virtual team member do for my practice?
Inbound and outbound calls, appointment scheduling and confirmation, insurance verification, recall and reactivation, treatment plan follow-up, patient communication, and administrative back office work.
How are virtual staff hired and trained?
Candidates are sourced, background screened, and trained on dental workflows, terminology, and phone standards before placement, then supervised against call and production metrics once they are live in your practice.
How much does virtual staffing cost compared to in-office hiring?
Practices typically operate a trained virtual team member at a fraction of a fully loaded in-office salary once payroll taxes, benefits, and workspace are counted. Exact pricing depends on role and hours.
Will they work inside our software?
Yes. Virtual team members work in your practice management system, phone system, and communication tools during your business hours, the same as onsite staff.
Ready to deploy virtual staffing & outsourcing?
Book a 30-minute strategy call. We'll diagnose where the leverage is and show you the play.